LOQ 15IRX9 - issues

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  • rudi007's Avatar
    Level 2
    Hi Guys

    So I got a LOQ 15IRX9 - Type 83DV. i7-13650HX , NVIDIA® GeForce RTX™ 4060 , 16GB

    I had it for 2 months. After starting up a game one day it decided to die. No lights from anywhere comes on its just dead. Battery was on 99%.

    It was sent back to the shop and they had to send it back to Lenovo Repair Center. Seems like they are replacing the motherboard, but very disappointed in this device.

    What I want to know is that when the motherboard is replaced, is it normally the same one with issues? or would they be clever enough to do a gen2 on the board?
  • 2 Replies

  • Aapje's Avatar
    Level 16
    Now sure why you concluded that there is a design problem with the motherboard, rather than a incidental issue.
  • rudi007's Avatar
    Level 2
    @Aapje

    Because I saw a lot of similar issues with the LOQ on reddit, as well the shop I bought it from telling me that the returns are insane, and lenovo marking the laptop as faulty as it is STILL there with them.

    The laptop also don't travel so nothing changed, it just switched off.